FAQs: Pure Red LED Device
Place the Pure Red LED Light Therapy Device into the base. Plug the USB-C cable provided into the port at the back of the base. Attach to a USB friendly power source. While charging, a battery symbol will flash on the screen of the device.
It may take up to 1.5 hours to fully charge the battery.
Absolutely, you can use the Pure Red LED Light Therapy Device on dry skin.
It is recommended to use the Pure Red LED Light Therapy Device for 5 – 7 minutes on each area. This allows for the perfect skin care session.
You should use the Pure Red LED Light Therapy Device from chin to cheek, left to right on forehead, top to bottom on neck and move around eye area from under eye to above eyebrow.
We recommend to conduct a light sensitivity test prior to using the Pure Red LED Light Therapy Device on your face. To conduct a light sensitivity test, simply turn on the device and place over your arm and conduct a 10 minute treatment. After 10 minutes, visually check the area to see if it has turned red. If this lasts for more than 2 hours, your skin may have a sensitivity to light. We do not recommend using this device if you have a light sensitivity.
If you have tried to charge your Pure Red LED Light Therapy Device and should you still be experiencing issues with your device please contact our team at firstname.lastname@example.org
You can download a copy of the instructions here